FAQ & Legal Information – Swiss Dental Wellness

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What is Dental Wellness?

Dental Wellness is a holistic concept that brings together modern dentistry, natural care, rituals and well-being.
At Swiss Dental Wellness Zürich, carefully selected products and daily rituals complement professional oral care – consciously, elegantly and with Swiss Made quality.

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What does a Dental & Wellness Box contain?

Our Boxes combine premium oral-care products with selected wellness essentials. You can choose from four collections:

• Dental Line
• Wellness Line
• Luxury Line
• Custom Line (My Ritual)

Each Box is carefully assembled in Zurich.

Explore all Boxes →

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How does the subscription system work?

You can choose from three subscription options:

• Dental Abo
• Wellness Abo
• OH Tea Abo

Delivery frequency: monthly, every 2, 3 or 6 months.
Your subscription can be paused or adjusted at any time.

Subscriptions – Information & Benefits →

Request a subscription →

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How long does delivery take?

We ship all orders directly from Zurich, carefully packaged with attention to environmental impact.

• Switzerland & Liechtenstein: 24–48 h
• EU: 3–5 days
• UK: 3–5 days

Free shipping (after discounts):

CH/LI from CHF 99 · EU from € 180 · UK from £ 160 · Customs duties and import charges not included

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Which payment methods are available?

Credit cards, TWINT, Apple Pay, Google Pay, PayPal and Shopify Payments.
All transactions are securely encrypted.

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Can I return my order?

Yes – within 14 days of receipt, provided the products remain unopened.
For more information, please see:
Returns & Refund Policy →

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How sustainable are your products?

• Recyclable packaging
• Care products not tested on animals
• Collaboration with Swiss partners

We see sustainability as a commitment – from selecting our partners to responsible packaging practices.

Sustainability & Responsibility →

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Contact

Swiss Dental Wellness
Rigiplatz 1 · 8006 Zürich
+41 76 561 86 56 (WhatsApp)
info@swissdentalwellness.ch
Mon–Fri · 12:00–16:00

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Legal Information

Privacy Policy
Terms & Conditions
Shipping Information

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