Shipping policy

Shipping Information – Swiss Dental Wellness

Shipping within Switzerland 🇨🇭 & Liechtenstein 🇱🇮

All deliveries within Switzerland and Liechtenstein are shipped via Swiss Post, our official logistics partner.

Delivery Times & Shipping Costs

  • PostPac Economy (B-Post): delivery within 2–3 business days – CHF 7.00
  • PostPac Priority (A-Post): delivery within 1–2 business days – CHF 9.00

Orders are dispatched within 1 business day after payment confirmation.

Free shipping from CHF 130.00 (CH & FL) – applied automatically at checkout.

Shipping to Europe 🇪🇺

We currently ship to the following EU countries:

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands and Sweden.

Delivery Times & Shipping Costs Europe

  • Europe Economy: delivery within 5–10 business days – € 39.00
  • Europe Priority: delivery within 3–5 business days – € 59.00

Orders are dispatched within 1 business day after payment confirmation.

Free shipping from € 180.00 – applied automatically at checkout.

Important note for EU orders:
Any import VAT, customs duties, clearance fees or handling charges are not included in the shipping cost and, where applicable, must be paid by the recipient in the destination country.

Shipping to the United Kingdom 🇬🇧

  • UK Economy: delivery within 5–10 business days – £ 39.00
  • UK Priority: delivery within 3–5 business days – £ 69.00

Orders are dispatched within 1 business day after payment confirmation.

Free shipping from £ 160.00 – applied automatically at checkout.

Important note for UK orders:
Please note that shipments to the United Kingdom may be subject to import VAT, customs duties and/or postal/customs clearance charges. These charges are not included in the shipping cost and are payable directly by the recipient to the relevant customs or postal authorities.

Local Pickup

Collection is available by appointment at:
Swiss Dental Wellness – Rigiplatz 1, 8006 Zürich

Tracking

Once your order has been shipped, you will receive a Swiss Post tracking number by email.

Important Shipping Notes

  • Shipping is available within Switzerland, Liechtenstein, selected EU countries and the United Kingdom.
  • Any delays caused by postal services, customs clearance or force majeure are outside our control.
  • All shipments are sent climate-neutrally with Swiss Post.